Support

How can we help?

Email only. There is no in-app chat. Humans read support@snaggo.ai. Transactional mail comes from hello@snaggo.ai.

Does Snaggo book the table?

No. We send the official Disney or Universal booking link. You book it.

How fast are alerts?

The watcher checks around the clock and sends the alert the moment we find a match.

Do hotel restaurants need a park ticket?

No. Dining at a Disney Resort hotel does not require park admission. Book without a park ticket.

Billing

Cards are processed by Citinet Solutions on NMI. We don't take Apple Pay. Email support@snaggo.ai with questions about a charge or to cancel. Billing and cancellation rules are in the Terms of Service.

More answers on the FAQ. Snaggo is not affiliated with The Walt Disney Company or Disney Parks.